Call us: 800-801-1406 Mon - Fri 9 am - 2 pm CMT

Shipping & Returns

SHIPPING
Whether you order one or several products, enjoy a flat fee shipping policy for regular ground service!
  • $5.95 Flat Fee per Order -- Continental U.S. Only.
  • Orders will ship either UPS or USPS depending on weight.
  • USPS includes First Class and Priority Mail.
  • UPS cannot be delivered to a P.O. Box; please include your complete street address.
  • Expedited Shipping is available upon request. Actual charges apply.
  • Most orders ship same business day Monday through Friday if received by 2:00 p.m. Arizona time.
  • Shipping time varies depending on class of service. The USPS mail is typically 3-5 business days; UPS 3-7 business days or less depending on distance from Arizona. Inclement weather may also affect delivery times.
  • TyH currently does not ship outside the continental U.S.
Any questions? Email [email protected]. We are at your service!

CHANGE OF NAME OR ADDRESS
Please let us know if your name or address changes by updating your account information online or email [email protected].

DAMAGES
Although we try to pack our products very carefully, occasionally damage may occur. Notify the UPS or mail carrier and our office immediately. Retain original shipping carton and packing receipts.

PRIVACY
To protect your privacy, we do not sell or share any of your information. Never have, never will. Promise.

Shipping FAQs
What is your shipping fee?
We have a flat fee of $5.95 per order.

How do you ship?
We ship with the Postal Service (USPS) and United Parcel Service (UPS) depending on the weight of the order and the destination. You can also get expedited shipping (overnight) for actual shipping costs.

Do you have an auto-ship plan?
We do. Just let us know which products you'd like to receive and how often. Again, we put a personal touch by calling or emailing you first to make sure you need more before we ship. That way, you still are reminded to buy but can also choose not to ship on that particular day.

How do I track my order?
Although we do not have tracking feature yet, we're working on it. Meanwhile,if you sign up with at www.usps.com and www.ups.com for automatic notices of any delivery, they send you your tracking umber and details via text or email. It's an easy way to have these two primary shippers notify you for all your packages and not just TyH. You can also update your email address or phone number for notifications at these two places versus at every store you  shop.

Can I ship to others?
Sure. Just add his/her name and address in the shipping address fields. If the order is a gift, let us know if you prefer no packing slip with product prices listed. You can pt any additional order notes in the specially marked Order Notes area.

TyH LogoTyH 90 Day Guarantee
We guarantee your complete satisfaction with every purchase. If you are not satisfied for any reason, you may request an exchange or refund (less shipping) within 90 days of delivery. Please call or email one of our TyH Team members to notify us of the return. per below. instructions.

RETURNS
How do I return a product?
Please email [email protected].com before sending any product back so we can help you with the process and give you an RMA (return merchandise authorization).  We are not responsible for any products mailed back without notification and and RMA. Supplements must be returned in their original containers. Shipping and handling arenot refundable.

Just so you know, we rarely get any TyH product back because TyH products are formulated to work if you know how to take them and which ones to take. That's where we come in. We'd be happy to help so get in touch.

TyH TEAM CONTACT
If you have questions about our products, an order already placed or inquiry about a refund, call 800-801-1406, Monday through Friday, 9:00 a.m. to 2:00 p.m. Arizona Time. Or email a TyH Team member at [email protected]

We look forward to serving you!

©TyH, Inc. (M. Squires)